In the works

Frundesk

A front desk for each stylist that answers her clients in her own voice and books them into her diary.

It’s for the stylist, not the salon, and it books into the same diary she already keeps in Same Roof. Frundesk isn’t available yet and has no launch date.

Or write to hello@sameroof.uk with “Frundesk waitlist” as the subject.

It answers the way she would.

In the first person, in her words, from her real diary. When a client asks for Saturday, Frundesk checks before it offers a time, and every reply has a “Why?” that shows what it checked.

  1. Ros

    Hi Jess, have you got anything on Saturday? Just a cut.

  2. Jess

    Hi Ros! I’ve got Saturday at 2pm free. Want it?

    Why?
    • Her hours. Jess works Saturdays, 10am to 6pm.
    • Her chair. She’s booked her chair for Saturday.
    • The service. A cut takes 45 minutes.
    • No clash. Nothing else in her diary from 2pm to 2:45pm.
  3. Ros

    Yes please!

  4. Jess

    Lovely, you’re booked in with me on Saturday at 2pm. See you then.

Jess’s diary

Saturday
  1. 10am Cut and colour
  2. 12pm Lunch, blocked out
  3. 2pm Ros, cut Booked
  4. 3:30pm Cut and blow dry
Example conversation and diary. Frundesk is in the works, so the design may change.Jess, cuts and colour

Always yours.

Some messages always go straight to her, however well Frundesk is doing, and it tells her why.

What always goes to her, and an example of the reason she sees

  • Complaints and refundsPassed to you: asks for a refund
  • Health, allergies and patch testsPassed to you: mentions an allergy
  • Anyone under 18Passed to you: may be under 18
  • Anyone who seems upsetPassed to you: seems upset
  • Changing prices or policiesPassed to you: asks to change a price

It starts by asking first.

Nothing is sent without her OK until she’s happy with how it answers.

Draft reply to Ros, waiting for Jess

I’ve got Saturday at 2pm free. Want it?

SendChange it
Example. Design not final.

Planned, and in the price.

These are planned to come with Frundesk itself, not as extras.

  • Reminders

    Her clients are reminded before they come in.

  • Gaps filled from a waitlist

    When a slot opens up, the clients who asked to be told hear about it.

  • Review requests

    Sent to every client, not only the happy ones.

  • No-show protection

    Protection for her diary when a client doesn’t turn up.

Planned prices.

Paid by the stylist, not the salon. These are the prices we plan to charge, and they may change.

List price
£24.99a month
Founding members
£19a month
Stylists in a salon on Same Roof
£15a month

Planned prices, not yet on sale. They may change before Frundesk is available.

Hear when it’s ready.

Frundesk is in the works, with no launch date yet. Put your name on the waitlist and we’ll keep you posted.

Or write to hello@sameroof.uk and a person will reply.